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FAQs for Zookal
Where do I view my Zookal eTextbooks?
To view your Zookal eTextbooks, here are the steps:
- Log in to your online account.
- Click on the avatar in the top-right corner to reveal a drop-down menu.
- Click on 'My eTextbooks'.
- Click on 'See my eTextbooks' to view the eReader where all your purchases are stored.
- Enjoy reading your new books!
Does Zookal have a student discount?
Zookal offers Australian students a valuable 20% discount, plus new customers receive 15% off their first purchase. Throughout the year, customers can save with periodic clearance promotions, Black Friday deals, end-of-season sales with $15 discounts, and 5% off bulk purchases over $250.
Does Zookal have an app?
Yes, you may download the free Zookal app to study smarter while on the go. The app has test prep with detailed solutions and past exam questions for all major examinations. Download the app at no cost and unlock over 40,000 exam questions to help you prep for your exams today!
How do I redeem a Zookal code?
Zookal Australia accepts discount codes at checkout - simply enter your code in the designated field (found under "Order Summary" on mobile devices) and ensure it's typed correctly with proper case sensitivity. Remember that codes are limited to one per order, must be valid, and need to meet any minimum spend requirements before the discount can be applied.
Does Zookal price match?
Yes, Zookal will price-match a competitor's textbook as long as it has an identical ISBN and is sourced within Australia or New Zealand. Just contact customer service with the required information, including the price listed on the bookstore's website, as well as a screenshot or URL for further verification.
How do I return my Zookal order?
Zookal offers a 14-day refund period for eTextbooks across Australia, with shipping costs deducted from refunds. Students can return rental textbooks at no cost via ParcelPoint or Australia Post, though all returns must be initiated through customer service within the specified timeframes.
