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FAQs for Big W
How can I save 10% at Big W?
If you’re an Everyday Rewards member, you’ll get an extra 10% off one shopping trip per month at Big W, making it easier to save.
How do I apply a Big W coupon?
To apply a discount code at Big W in Australia, click on the cart icon and select "View cart." Enter your code in the "Add a promo code" box and click "Add" to apply the discount.
Does Big W price match?
Take advantage of Big W's price match guarantee—Australia's go-to for matching identical items' prices from legitimate Australian retailers, both online and offline. Just ensure the item is in stock, provide proof of the competitor's current advertised price, and request the match at the time of purchase; exclusions may apply.
What is Big W's return policy?
Big W offers a 90-day change of mind returns policy in Australia, requiring proof of purchase and the item in original condition with packaging and accessories. Returns can be made in-store or online by post (fees apply), with refunds processed via the original payment method. Note that delivery fees are non-refundable and certain items, like cosmetics and swimwear, are excluded from returns; different policies apply for Market and Trusted Partner products, while faulty items have repair, replacement, or refund options.
What payment methods does Big W accept?
At Big W, you can enjoy a variety of payment methods including credit/debit cards, PayPal, and gift cards. Take advantage of interest-free options like Afterpay, Zip, and Layby for flexible repayments, available both online and in-store in Australia. Plus, store your cards conveniently with Everyday Pay, ensuring a smooth shopping experience.
Does Big W offer a pick-up option in-store?
Big W offers free in-store pickup at the service desk across Australia, with orders placed before 12pm available for same-day collection after 4pm. Choose the Direct to Boot service at selected stores without any minimum order requirement, and enjoy a contactless experience. You’ll receive a notification when your order is ready, with no registration necessary.
Is there a Big W student discount available?
Though a student discount is not on offer, save big on your next order on select items ranging from Big W bikes to Big W photos by browsing their catalogue for the latest deals. Want to save even more? Sign up to their loyalty program and rack up points and rewards, or buy now and pay later to split costs. Go easier on your wallet and save big today at Big W.
How do I get $10 off at Big W?
Sign up for the Big W Inner Circle rewards program, and you’ll get $10 off your first order over $75.
What does Big W's "direct to boot" mean?
"Direct to boot" at Big W is a handy service where you can pick up your online order from the store without having to leave your car.
More About Big W Australia Savings Tips
Big W Rewards Programs
Join the free Everyday Rewards program at Big W and earn 1 point for every dollar spent. Accumulate points for discounts or convert to Qantas Points; every 2000 points equals $10 off shopping or 1000 Qantas Points. Enhance savings with up to 10x points during special promotions and explore exclusive offers through the Everyday Rewards app, all across Australia.
Big W Delivery Details
Big W offers free standard delivery in Australia for orders over $65. For those in metro areas, choose same-day delivery for $15 or express 2-day delivery for $12. Delivery options and costs may vary based on your postcode and items, so check details at checkout.
Big W Newsletter Deals
Subscribe to Big W's newsletter and get $10 off your next online order when you spend $75 or more. This offer is perfect for online shopping enthusiasts in Australia, valid only at bigw.com.au.
Big W App Deals
Download the Big W app and score $10 off your first online order in Australia when you spend $75 or more. Enjoy app-only specials, latest deals, and access to the Everyday Rewards program for even more savings.
Big W Return Policy
Big W offers a 90-day return window for most items, provided you have proof of purchase and the items are in their original condition. Returns can be made at any Big W store in Australia or by post for online orders, although delivery fees for changes of mind aren’t refundable. Be aware that certain items like opened cosmetics, underwear (except bras), and used bedding aren't eligible for return, but Big W provides special provisions for faulty products and damaged deliveries.
Big W Sales & Offers
Big W Australia offers fantastic savings through their major sales events. Look out for the BIG Whopping Toy Sale starting 10th June, with discounts on toys, tech, and more, including up to 10,000 Everyday Rewards points. Don't miss their EOFY and Black Friday sales, plus regular promotions both in-store and online—join the BIG W Inner Circle or download their app for extra deals!
Big W Student Discounts
Big W is offering Student Edge members a 5% discount on eGift Cards in Australia. Simply join Student Edge to enjoy these savings and make the most of your shopping experience.
Big W Click & Collect
Big W's Click & Collect service in Australia is free at all locations. Order by 12pm for collection after 4pm the same day, or order after 12pm for collection the next day. No minimum spend is required, and enjoy contactless service with online order tracking.
