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FAQs for David Jones
Is there free shipping available at David Jones?
David Jones offers free standard delivery across Australia on orders over $100, while orders under $100 incur a $10 delivery fee. Orders are dispatched within 1-2 business days via Australia Post and major couriers, with David Jones Credit Card holders receiving free delivery on their purchases. Customers receive a tracking number via email after dispatch, though some exclusions may apply to free shipping offers.
Will David Jones price match items?
David Jones Australia offers price matching with major local retailers for identical in-stock items available for immediate purchase or delivery, though online-only retailers and special offers are excluded. The price match must be requested through customer service, and for online matches, customers need to pay full price initially with the difference refunded later.
Does David Jones have a sale section?
David Jones Australia offers significant savings across fashion, beauty, homeware and bed & bath collections, with discounts of up to 50% off during Black Friday, Cyber Monday, Boxing Day, End of Season and EOFY sales. Members receive early access to sales events and additional discounts during promotional periods, while price matching is available on identical products at David Jones stores.
When is it a good time to shop at David Jones?
If you're looking for the savings, shop the David Jones seasonal sales! During events like Black Friday and Boxing Day, you'll find huge discounts across all departments. If you don't want to wait, you can also save a ton by checking this page for David Jones promo codes and deals!
How do I redeem my David Jones promo code?
Shop at David Jones Australia and enter a promo code in the designated box during checkout to activate your discount before completing your purchase. Look for the promo code field after adding items to your shopping cart and proceeding to the payment page, keeping in mind that multiple codes typically cannot be combined in a single transaction.
Can I get a birthday reward from David Jones?
Absolutely! If you’re a David Jones rewards member, you can look forward to a $10 discount on your birthday. It’ll be sent straight to your inbox every year.
How can I save money at David Jones?
There are tons of ways to save! Check this page for the money-saving tips, including David Jones newsletter discounts, sales, rewards offers, free shipping deals, and more. Looking to save on David Jones Camilla, quilt covers, lego or bags? This page is also where you'll find the David Jones promo codes, so make sure to bookmark it! Take advantage of price match and all the various methods to save with David Jones and never pay full price on items!
Can I use click and collect at David Jones?
Shop online at David Jones and collect your items from any store across Australia with their free Click & Collect service. Simply select Click & Collect as your delivery option during checkout, then pick up your order from your preferred David Jones store when it's ready. Most products from the online store are eligible for this convenient pick-up service.
What payment options does David Jones accept?
David Jones Australia accepts all major credit and debit cards, PayPal for online shopping, and offers Afterpay both online and in-store with four interest-free instalments. Customers can use David Jones gift cards across Australia and New Zealand, plus access rewards and benefits with a David Jones Credit Card, with the option to combine Afterpay and credit card payments for added flexibility.
Does David Jones do Black Friday sales?
Yes, David Jones rolls out exciting offers for Black Friday and Cyber Monday in November. Check back around then to see all the great deals they’ll have on offer.
Can I use layby at David Jones?
Yes, you can! David Jones offers layby for a $12 fee, and you’ll need to put down a 20% deposit. Just remember to pay it off within 63 days.
How do I return an online purchase to David Jones?
David Jones stores across Australia accept returns within 30 days of purchase, provided items are unused, in original condition with packaging and proof of purchase. Returns can be made at any David Jones store location for in-store purchases, while online orders can be returned through the online returns process.
Do David Jones cardholders get special discounts?
Yes, if you have a David Jones credit card, you can get access to special deals, like 20% off selected items, just for cardholders.
Can I get beauty freebies with my David Jones purchase?
Yes! David Jones often gives away beauty gifts when you buy from certain brands like Estée Lauder. The gift will be added to your order automatically if you meet the minimum spend.
More About David Jones Australia Savings Tips
David Jones Delivery Details
David Jones offers standard delivery free on orders over $100 within Australia, or $9.95 otherwise. Enjoy express delivery for a flat fee of $12.95, waived for David Jones credit card holders, or same day delivery at $14.95, free for Prestige credit card holders. Click & Collect is always free, while fees for bulky items depend on their size, weight, and location.
David Jones Rewards Programs
David Jones Rewards Program offers a free membership with perks like a $10 welcome reward, and a $10 annual birthday reward. Enjoy access to sales and member discounts, plus the chance to earn and redeem Qantas Points in Australia. No fees, digital membership for use in-store/online, with rewards delivered via email.
David Jones Price Matching Details
David Jones provides a Price Match Promise, matching lower prices on identical items at other Australian retailers. Request a price match in-store or online via live chat before purchasing. Conditions include the item being identical, in stock, from a retailer with physical stores in Australia, and verifiable. Exclusions apply, including online-only retailers and clearance sales.
Free Gifts at David Jones
Enjoy fabulous gifts at David Jones! Spend $120+ on full-priced Clarins skincare in Australia and choose a 6-piece gift pack, or spend $99 on Napoleon Perdis for a 6-piece Ultimate Beauty pack. For fragrance fans, grab a 100ml BOSS fragrance for a stylish weekender bag. Offers vary by store, and while stocks last.
David Jones Returns Policy Info
David Jones offers a 30-day return period for most items, with extended returns in Australia for Christmas purchases from November and December until 31st January. In-store returns need proof of purchase and must be made in the original country of purchase, while postal returns, applicable for refunds only, are processed within 7 business days. Items should be in saleable condition with original tags and packaging; note that exclusions such as clearance items, Apple products, and customised items apply.
David Jones Military Discounts
David Jones in Australia offers military discounts via APOD, the country’s largest defence community program. Eligible participants, including Defence personnel and their families, can access discounted gift cards valued at $50 and $100 by becoming verified APOD members and logging into their accounts. Remember, this ongoing offer requires APOD membership for military status verification.
David Jones Newsletter Deals
Sign up for free to David Jones Rewards in Australia and unlock $10 welcome and birthday rewards, both usable online or in-store within 30 days. Enjoy early sale access, extra discounts, and exclusive offers with email updates on the latest promotions. Simply download your virtual membership card and complete your profile to start saving!
David Jones Credit Card Discounts
Enjoy savings at David Jones with both credit cards, available across Australia. Don't miss out on these discounts and make your shopping experience more affordable.
David Jones App Discounts
Discover the latest rewards from David Jones in Australia. New app users enjoy a $10 welcome reward, plus $10 birthday perks with special offers. Enjoy member-only sales, extra discounts on selected items, and a chance to win a $5,000 gift card each month. Earn and redeem Qantas Points while you shop. Simply download the app, sign up for David Jones Rewards, and enable push notifications.
Pick Up Savings at David Jones
Click & Collect from David Jones is a free service available across all Australian stores. Order online by 1pm and pick up after 4pm on the same day, saving on delivery fees. Eligible items are held for 14 days, excluding gift cards, gift registry, wine club, and large items.
David Jones Sales & Offers
David Jones offers major annual sales perfect for savings in Australia, including the EOFY Sale from late May to June, Black Friday in late November with up to 60% off, and Boxing Day starting December 26th with up to 50% off. Take advantage of free delivery on orders over $100, Click & Collect services, and same-day delivery for a fee. Sign up for David Jones Rewards for more offers, with online and in-store shopping available.
