I absolutely love the Narwal Flow. As someone always striving to create a peaceful, calm home, a cleaning machine that does its job quietly, efficiently, and with minimal fuss feels like a dream come true.
From day one, it’s surprised me. I’ve used other robot vacuums and mops I thought were “quiet”, but this one is next level. Whether it’s early morning or during a video call, I barely hear it humming in the background.
I’ll walk you through my real-life experience, where it excels, where there’s room for improvement, and whether I think it’s worth the investment, especially in a home with shedding pets.
I’ve been road-testing the Narwal Flow for the past few months before its Australian release. I was kindly gifted this robot vacuum. All thoughts are entirely my own after using it regularly in my home with both a cat and a dog.
My Experience: What Stood Out
1. Quiet Operation — Truly Discreet
The first thing I noticed was how quiet it is. I expected “quiet,” but the Flow operates at a level that feels almost invisible. I could be in the next room and hardly hear it. That level of silence makes cleaning feel like a gentle background process instead of a disruption.
2. Self-Cleaning Mop Head
I love that the mop head detaches easily and can be thrown in the wash. After washing, I place it in the sun to dry which is good for hygiene and freshness.
What’s clever is that as it works, the mop head rolls around itself to stay clean. That means the floors are always being mopped with a “fresh” mop head, not one dragging dirt around.
3. Dirty Water Speaks the Truth
Every time I check the dirty water tank, it’s filthy, which shows it’s really lifting the dirt from my floors (not just a light swipe). It picks up embedded dirt, stains, and residue that I know were there.
4. Pets & Fur Handling
We have both a cat and a dog and they shed alot. The Flow handles their fur beautifully. I haven’t had issues with tangled hair in brush bristles. It picks up pet hair easily from both hard floors and thresholds around rugs without choking itself.
5. Vacuum + Mop Workflow
The Flow automatically vacuums all the carpet before it starts mopping the hard floors. This makes so much sense, as it keeps the carpets from getting wet and ensures the mopping is done with a clean surface underneath.
6. Battery Life & Reliability
I’ve had zero issues with battery life. It reliably finishes its tasks, returns to base, self-empties, washes, dries, recharges, all without me needing to intervene.
8. Ideal for Hardwood Floors
Our home has hybrid floors, and I really like that in the app you can adjust the water level to suit your flooring type. There’s an option for low, normal, or wet mopping, and the low setting is ideal for hardwood floors. It gives a gentle clean without leaving the floors too damp, which helps protect them.
9. Edge and Corner Cleaning
It does a great job getting right up to the edges thanks to the side brushes and mop design, but I’ve found it can still struggle a little with tight corners. It’s not a big issue, but something to keep in mind if you like every corner perfectly spotless.
What You Should Know: Key Features & Technology
The Narwal Flow is packed with clever technology that makes cleaning easier and more efficient.
FlowWash & EdgeReach Mopping System
The track-style mop design (versus dual spinning disks) cleans more thoroughly and avoids streaking.
While it’s cleaning, the mop head actually washes itself and removes the dirty water, which means your floors are always being mopped with a fresh clean pad.
EdgeReach extension mops into corners and edges (Narwal claims it cleans just 0.19 inch from walls), in my testing, it does a very good job hugging wall edges but I have found some corners with sprinkles of dirt.
Smart Navigation & Obstacle Avoidance
The Flow uses TwinAI Dodge Obstacle Avoidance and has advanced perception, recognising over 200 objects in real time.
In my home, it avoids pet bowls, cables, shoes, pet toys, and other small obstacles.
It maps well, rarely seems confused and doesn’t bump into things or get stuck.
CarpetFocus Technology & Deep Suction
On carpets, the Flow automatically boosts suction (it lowers the brush cover to engage deeper cleaning).
It’s not just touching the surface, it’s like it’s pulling embedded dirt from fibers.
In the app, I’ve set it to vacuum in both directions, which I’ve found makes a big difference. It gives the carpet a more thorough clean and leaves it looking freshly lifted, especially in high-traffic areas.
DualFlow Tangle-Free System
Zero hair tangling in my experience. The side brushes shift patterns to release trapped hair (V to II shapes).
The floating roller brush helps ensure edge-to-edge coverage.
Auto Empty, Mop Wash & Dry Base
The base station handles dust, dirty water, mop washing, mop drying.
According to the claims, it holds up to 120 days of dust in the base’s 2.5 L bag.
I’ve found the docking sequence seamless and reliable.
Price & Availability
The Narwal Flow officially launched in Australia on 13 October 2025, retailing for $2,999. There’s also an early-bird offer running until 31 October 2025, bringing the price down to $2,499.
It’s available on Amazon, Narwal, Harvey Norman, JB Hi-Fi, The Good Guys, Costco, Big W, Bunnings, and Kogan online.
It’s definitely an investment piece, but with all its features and performance, I can see why. For me, the biggest reasons I love it are how quiet it is and how easy it is to maintain. The self-cleaning mop system means I spend less time washing mop pads by hand, and when I do, they’re simple to remove and throw in the wash. The dirty water tank shows just how much it’s picking up, and I feel confident my floors are truly clean.
If you’ve been wanting a premium robot vacuum that takes care of itself, the launch promotion is a wonderful time to get yours.
I’ve tried a few robot vacuums over the years, but this one really stands out for how quiet and easy it is to use. It’s taken one more thing off my cleaning list, and I love that it just gets on with the job while I get on with my day. It’s one of those little home helpers that makes life feel a bit easier.
