You can join Sheridan Rewards by creating an online account, or by signing up in store. Sign up online here.

Please note that if you register in store you will also have to register online, to receive benefits across both platforms.

Yes. Sheridan Rewards is free to join. If you would like to register online, please click here.

No. All you need is an email address to sign up online, or you can provide details in store. Use your email address in Sheridan Boutiques to identify yourself to receive your membership discount. Alternatively, log in to your account online, and the discount will automatically be applied to your purchase on the cart page.

If you are a member, the email address you used to sign up can be identified in store. When making a purchase on our website, you will be able to login with your email address that you used to sign up. If you have forgotten your password, simply click on ‘Forgot my Password’.

Sheridan and Sheridan Outlet are managed separately. If you wish to join Sheridan Rewards, you will need to ensure you have a registered account online at www.sheridan.com.au, or sign up while at one of our Sheridan Boutiques.

Not necessarily. If you are currently receiving Sheridan emails, you will need to ensure that you have registered an account online to become a member of Sheridan Rewards. Make sure you update your details — including your birthday, so we can send you a special birthday reward!

If your personal details change, the best way to update them is by logging into your account online — this way, we continue to provide you with the most relevant information possible.

All the benefits from Sheridan Rewards will be delivered to you via email, including rewards and exclusive offers.

We will always make sure you receive your transactional and delivery emails. In addition to this, Sheridan Rewards will email you exclusive member offers; personalised birthday gift vouchers and other member vouchers; recommendations; latest trends; new styles; new season product updates and current promotional offers from Sheridan.

Yes it is. For more information please visit www.sheridan.com.au/privacy

You can unsubscribe at any time by clicking the ‘unsubscribe’ option at the bottom of any email from Sheridan Rewards. Alternatively, log in to your online account and update your email preferences. Please note that if you unsubscribe from promotional emails, you will be unsubscribing from email marketing only. You will still be sent transactional emails.

As a member of Sheridan Rewards, when signed in online at www.sheridan.com.au or when providing your email in store you will receive:

• 20% off full price everyday
• Member only offers e.g. Members take a further 10% off
• Extended 45-day return policy
• Free returns
• Free shipping for Sheridan Members on orders over $150 (excludes Express)
• Option of free home delivery of your instore purchases
• Birthday gift voucher when you subscribe to email communications
• Welcome voucher when you subscribe to email communications

If you are signed into your Sheridan Rewards account, your membership discount will be displayed on each product and the discounted price will be automatically applied to your cart. Instore, you will need to identify yourself (or signup) to be a member and the store team will apply the discount for you.

You will receive a minimum discount of 20% off the RRP of any item sold on www.sheridan.com.au or in any Sheridan Boutique store. Please note, this discount does not include David Jones or Myer retailers.

Please keep in mind that your membership discount of 20% is off the RRP. If the promotional discount is a greater amount, you will receive the greater discount automatically. You do not have to do anything.
E.g. If the promotion is 30% off storewide, as a Sheridan Rewards Member you will receive 30% off the RRP, rather than the 20% discount. Please see full terms and conditions here.

The Sheridan Rewards discount does not apply to the purchase of gift cards.

Please read the information in your email for how to redeem these offers. These rewards may be redeemed in any Sheridan Boutique store (for Birthday Vouchers only) or online at www.sheridan.com.au at the checkout for both Birthday and Welcome Vouchers.

The birthday rewards are valid for your birthday month, unless stated otherwise. Welcome rewards issued from 29 March 2023 are valid until 31 July 2023.

No, unfortunately these rewards come with set expiry dates, which cannot be extended.

No, these rewards are only valid for use in Sheridan stores across Australia (for Birthday vouchers only) or online at www.sheridan.com.au on orders with an Australian delivery address for both Birthday and Welcome vouchers.

All Sheridan Rewards Members will receive free standard delivery on all orders over $150. If you wish to receive express delivery, you will need to select the option at checkout if available, adding a $20 delivery charge.

As a Sheridan Rewards member you will have a 45-day return period from the date of purchase, if you were signed in when the order was placed online. For in store, you must have identified yourself as a member when transacting. This is an additional 15 days in comparison to non-members, who receive a 30-day return period.

Please note, most stocked items (excluding rugs, hygiene sensitive items) can be returned or exchanged within the 45 days from the date of purchase. Please see the full returns policy here.

Check your junk mail, as your exclusive offer emails may have been lost along the way. Also ensure you are logged in to your online account and update your preferences to ensure you are subscribed to receiving emails from Sheridan.

Everyone shops differently and as we try to find the best and most relevant offers for each member, it is unlikely that you will have the same offer as your family and friends.

You can contact our Customer Service team on 1800 223 376 or submit your question here.

Yes, you need to spend a minimum amount in a single transaction to use your birthday and Welcome voucher. The minimum spend amount is stated in the email containing your birthday or Welcome voucher.